Our Approach to Satisfying Customers
- Plan
- We gather the details of your order and establish a schedule.
- Prep
- Containers are cleaned, inspected, and prepared to receive their load.
- Receive
- Railcars are traced from their origin and spotted at Columbia Containers.
- Load
- Our well-coordinated schedule ensure goods are efficiently transloaded from railcar to container.
- Stage
- Goods safely inside, containers are organized in our staging area awaiting delivery.
- Truck
- Trucks arrive to collect your container then depart for nearby shipping terminals.
- Document
- Once delivered to the terminal your booking is complete and documentation is sent to you.
- Deliver
- The terminal transfers your container to a ship bound for its final destination.
Step-by-step: our approach to satisfying customers